Help / FAQ
How can we help?
The quick answers are below. If yours isn't, write to hello@joyandjack.com: a real person will reply.
Popular questions
- 哪些免费,哪些属于Premium?
- 阅读免费:每天最多2篇完整的Quick Spark故事,可选择视角、6种热度和你的边界。Premium解锁Deep Dive故事、“极具细节”热度和无限写作,还有温暖自然语音的音频朗读、故事润色(自行编辑任何段落,或按你的想法重写),以及为你的故事创作续集或新章节。
- 为什么只有两种故事长度?
- 因为每个故事都值得有真正的开端、发展和结局。Quick Spark(约1000词,5分钟阅读·7分钟收听)是一个完整情节弧的单场景。Deep Dive(约2000词,10分钟阅读·15分钟收听)包含在Premium中,让故事有空间慢慢展开。没有悬念,也没有无尽滚动。
- 我的故事有多私密?
- 你的故事只有你可见,存储在你的私人书库,绝不会用于训练AI模型。你可以随时删除任何故事或整个账户。
- 银行账单上会显示什么?
- 显示一个中立的公司名称,不会提及故事或浪漫。你的收据同样保密。
- 我能设定故事内容的限制吗?
- 可以。一次性设定好你的边界(你不希望出现的主题、词语或情景),我们为你写的每个故事都会遵守。你可以随时更改。
- 哪些内容不允许?
- 任何涉及未成年人、非自愿、真实人物或受版权保护角色的内容都不允许。每个角色都是虚构的成年人,每个故事都建立在热情同意的基础上。这些规则绝无例外。
- 我可以随时取消吗?
- 可以,在账户设置中一键取消。你已写的故事在免费计划下仍保留在你的书库中。
- 提供哪些语言?
- 故事支持22种语言:英语、法语、西班牙语、德语、意大利语、葡萄牙语、荷兰语、波兰语、俄语、希腊语、丹麦语、挪威语、瑞典语、芬兰语、阿拉伯语、希伯来语、土耳其语、中文、日语、韩语、印地语和马来语。从语言菜单中选择你的语言。Premium的语音朗读正在逐语言推出,采用母语者声音。
- 什么是AI情色故事生成器?
- 你描述你此刻想要什么:一个场景、一个套路、一个视角、一个热度。我们据此为你写出一篇完整的情色故事,独一无二,从最初的紧张到最后一句话都有真实的起承转合。没有两篇故事是相同的,而且你的故事可以免费阅读。
- 故事可以有多直白?
- 你可以在7种热度中选择:温柔、感性、诗意、诗意 (18+)、平衡、直白、极具细节。前三种是浪漫故事;从诗意 (18+) 开始,故事属于情色,而极具细节仅限于Premium。无论哪种热度,每个故事都始终围绕同意的成年人之间展开。
Getting started
- Do I need an account?
- No. You can try Joy & Jack as a guest and read the opening of the stories you generate. A free account lets you read them in full and keep them in your private library.
- How do I write my first story?
- Open the story generator, choose a length, a point of view and a heat level, then describe your idea, or tap "Generate ideas" and pick a few tags: we write you two to choose from. Your story is written in a few minutes.
- Who can use Joy & Jack?
- Adults only: you must be 18 or over, or the age of majority where you live if that is higher.
Stories and content
- How long does it take to write a story?
- Usually a few minutes. You can watch the story being written and start reading as soon as it appears.
- Why was my idea refused?
- Every idea is checked against our content rules before we write. When one is refused, we show which rule it touches so you can rephrase it. See our Acceptable Use Policy for the full list.
- Can I bring characters back in another story?
- Yes. With a free account, the characters and places of your stories are kept in "My objects". Pick up to six of them when you write your next story.
- Can I delete a story?
- Write to hello@joyandjack.com from the address linked to your account and we will delete it.
Billing and gift cards
- Who processes my payment?
- Payments are processed by CCBill. We never see or store your full card number.
- How do I cancel?
- From your account page, through CCBill, or by writing to us. You keep Premium until the end of the period you already paid for.
- Can I offer Joy & Jack to someone?
- Gift cards are coming soon. You will be able to buy Premium for someone else and they will redeem it with a code.
Privacy and safety
- Are my stories used to train AI?
- No. We never use your ideas or stories to train AI models, and our providers are asked not to keep them.
- Can anyone else see my stories?
- No. There are no public profiles or shared stories. Only a small number of authorised staff may read a story when needed, for example to handle a report.
- How do I report something?
- Follow our Complaints Policy, or use Report Non-Consensual Imagery for an image. No account is needed.
Your account
- I forgot my password.
- Write to hello@joyandjack.com from the address linked to your account and we will help you reset it.
- How do I delete my account?
- Write to hello@joyandjack.com from the address linked to your account. We delete your data within 30 days, except what the law requires us to keep.
- Can I get a copy of my data?
- Yes. Ask us at hello@joyandjack.com and we will send your stories and account data in a common format.
Still have a question?
Write to us. A real person reads and answers every message.
hello@joyandjack.com