Legal
Our policies, in plain English
Everything that governs how Joy & Jack works: the agreement between us, how we handle your data, what we will and won't write, and how to reach us when something is wrong.
Agreements
- Terms and ConditionsThe agreement between you and us: who we are, what you get, how billing works and what each side can expect.
- Privacy PolicyWhat we collect, why, who helps us process it, how long we keep it and how to use your rights.
- Fair Use PolicyHow many stories and narrations each plan includes, and what happens when you reach a limit.
Content rules
- Acceptable Use PolicyWhat you can ask us to write, the themes we never write, and how these rules are enforced.
- Community GuidelinesThe few human rules behind everything you write or send to us: consent, respect and privacy.
- Image Moderation PolicyWhere our images come from, the rules they follow and how we check them.
Reports and compliance
- Trust and SafetyThe safeguards behind every story, how we enforce our rules, and how to appeal a decision.
- Complaints PolicyHow to report content or challenge a decision, what to include, and how quickly we respond.
- Report Non-Consensual ImageryIf you believe an image shows or resembles you without your consent, how to have it removed.
- 18 U.S.C. § 2257 StatementWhy no record-keeping under 18 U.S.C. § 2257 applies to Joy & Jack.
